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Complete optical platform

The only complete solution inOptical Industry

A complete Practice Management, E-Commerce, Electronic Medical Records, Remote Order Entry and Lab Management System on a common platform.

See how it works

E-Commerce · Remote Order Entry

An order comes in.

A customer picks a frame in your online store, or an ECP keys it into Remote Order Entry. Either way it is one order in LenSync the moment checkout completes.

LenSync AI

AI reads the prescription.

The prescription is recognized, validated and checked for errors automatically — nobody retypes a number.

Camera fitting

The camera takes the measurements.

On a laptop or phone camera the customer tries the frame on, and LenSync measures pupillary distance and segment height on the spot.

Practice Management · EMR

It joins the patient record.

The order sits with the patient and their prescription, so the whole team works from the same record at the same time.

Lab Management System

The right lab gets a complete job.

Lens and coating availability, thickness and bevel placement are verified before the order leaves — then it is routed to the lab that makes it.

Edging Module

Entered once. Edged right.

Work is entered once, from ordering to edging. When the lenses arrive, a barcode loads the job on the edger and guarantees the result.

Status Tracking

Delivered, and tracked all the way.

Real-time updates from production to the customer’s door, in the same place the order started.

VisionWeb
Santinelli
Partner 3
Satisloh
Partner 5
Partner 6
VisionWeb
Santinelli
Partner 3
Satisloh
Partner 5
Partner 6
Features

Same Amount of Employees to Process35% More Jobs Per Day

Barcoding at every station means the system makes all pertinent decisions so the employees can focus on customer service and production vs returning calls for missing data or re-ordering lens blanks. All the edging parameters are determined at the time the order is created!

Jobs per day · same team
Index, before = 100
+0%
Beforeavg 100
With LenSyncavg 135
Your workflow · customised
Surfacing
AR coating
Tinting
Edging

Designed for the Digital Era

Why use an LMS built prior to digital lenses as opposed to one built for the digital age? LenSync was built with the future and customization in mind; using modern code vs those burdened with legacy software allows our labs to create the system they need to serve their customers.

Deployment
Your serverYour serverCloudCloud

Server Based or Cloud Versions

We offer flexible deployment options to suit your business needs. Choose between our robust server-based solution for complete control or our cloud version for accessibility from anywhere.

Your plan
Remote Order Entry
Lab Management
Practice Management
Edging Module
3 modules4 modulesHidden fees · 0

Simplified Pricing Structure

Our transparent pricing model eliminates hidden fees and complex structures. Pay only for what you need with predictable costs that scale with your business.

Our AI Solution

Meet AI CRM for Optical Business

LenSync AI is an intelligent platform that transforms optical retail and lab operations — prescription recognition, order management, and real-time tracking in one place.

LenSync AI/Order workspace
Live

AI Prescription Processing

Automated recognition, validation, and error checking

#4821SPH −2.25 · CYL −0.50 · AX 180
#4822SPH +1.00 · CYL −1.25 · AX 90
#4823SPH −3.50 · CYL −0.75 · AX —Axis missing

Performance Analytics

Track processing times, order accuracy, and completion rates

Processing timeOrder accuracyCompletion rate

Smart Order Management

Centralized CRM for all prescription orders

#4821E. CollinsIn lab
#4820J. AlvarezReady
#4819M. TanShipped

Lab Integration

Direct connection with optical labs for seamless processing

SunshineConnected
MilliganConnected
Mission OpticsConnected
PROpticsConnected

Fast & Efficient Shopify Integration

Instant prescription order sync, automated fulfillment, and real-time inventory updates

Prescription ordersFulfillmentInventory

Status Tracking

Real-time updates from production to delivery

Video Tutorials

Learn How to Use Our Platform

Watch our comprehensive video guides to get the most out of our optical management system.

Getting Started Tutorial
Tutorial 01

Getting Started Tutorial

Learn the basics of our platform

Watch
Advanced Features Guide
Tutorial 02

Advanced Features Guide

Explore advanced functionality

Watch

Need more help?

Frequently Asked Questions

Find Answers to Your Questions

Answer

How to copy and paste components in Lensync?

Lensync provides an intuitive interface for copying and pasting components. Simply select the component you wish to copy, use the right-click menu or keyboard shortcut (Ctrl+C), then paste it where needed (Ctrl+V). All properties and configurations will be preserved.

Meet our team

Discover the People Behind Our Success

Stephan Fiebelkorn

Stephan Fiebelkorn

Founder & CEO

Craig Chasnov

Craig Chasnov

CEO LenSync

Dely

Dely

CEO ASIA

Yardan

Yardan

Software Engineer

Order #4821 · Delivered

Every order, start to finish, on one platform.

Ready to experience top-notch service? Contact us today and join our satisfied customers!